Effectively Managing The Praised Generation

There is a generation out in the workforce today who do not regard, accept or handle feedback or criticism. Often when some of these young professionals run into opposition or frustration at work, they don’t always handle it well. If they don’t get along with a boss, many quit within weeks of being hired. They stay in a job less than two years compared to the average worker who stays in their job about 4.4 years (Bureau of Labor and Statistics). These employees belong to what is called the “praised generation.” Effectively managing the praised generation is a business necessity.

One problem with this generation is they have been overly praised by well-meaning parents. These parents have boosted self-esteem by telling their children how amazing, smart and talented they are. This form of praise, according to psychologist Carol Dweck, can create a fixed mindset that does not respond well to setbacks or opposition. These children are entering the workforce and according to Ms. Dweck, “…many can’t function without getting a sticker for their every move. Companies are reinforcing this behavior by shifting annual bonuses to quarterly or even monthly. Instead of employee of the month, it is employee of the day. Companies are hiring consultants to help them recruit, reward and retain this population.” I just attended an event where one of these consultants was giving my CEO peer group advice to better manage this generation. We have a workforce with too many that require constant positive feedback and can’t handle feedback for improvement.

Two things need to happen for this to change: 1. Managers must to own their behaviors and learn to be better bosses and learn to encourage better behaviors in their employees. 2. Younger employees must learn some resilience and learn how to deal with conflict and disappointment when things don’t go their way like they may be used to. It is important that we figure this out, because like it or not, Millenials (praised generation) are currently the largest generation in the workforce and will make up 49% of the workforce by 2020. They also have many tremendous talents and qualities that will benefit in our businesses.

So what do we do? Long-term: Parents must be willing to allow their children to fail. Help them feel the consequences of loosing a game occasionally, instead of a trophy just for showing up. They need to know when they do a great job and when they can do better. My wife and I have five children. Some of our children are grown and are doing well; they hard working productive members of society. They (mostly) took correction well and learned from mistakes. Some are still growing and learning. Our parenting is sometimes viewed as unreasonable and punishments are sometimes considered ‘mean’ and/or ‘crazy’. Our behavior is viewed as the problem rather than their actions being the issue. We, as parents, have had to be consistent and fair in order to develop responsible, productive adults.

My wife and I get feedback from other parents who say our children are well adjusted. It leads me to believe that many are not ‘leaning’ into the discomfort of teaching children discipline. It is not about being friends. It is about being loving parents. Part of my evidence about these parents comes from managers who are asking for my help with these praised children who work for them. More disturbing evidence of failed parenting comes from a conversation I had recently with a district judge in Las Vegas, where I live. He tells me that convicted felon’s always ask for mercy and don’t feel they deserve punishment for their crimes. He said when he gives the sentence, he is called ‘crazy’, ‘mean’, and worse things including threats. This judge knows the only way we learn is if we experience the consequences of our choices. Society it seems, must bear some of the burden of parenting deficiencies.

My question for you as a leader is-how well do you handle adversity? How good are you at taking responsibility for your actions and your failures? We live in a society where so many look to blame others for their failings. It seems most would do anything they can to avoid consequences. People with this mindset fail to learn and grow because they perceive consequences as negative. Many have the attitude that laws apply to everyone else and breaking the law is okay as long as you don’t get caught. Then if you do, it is because you are being treated unfairly.

So what can you do be more effective as a manager of this praised generation?

  1. Adjust your expectations:
    Realize that developing this praised generation into productive contributors in your business takes commitment and consistency. You cannot simply hope the problem will solve itself. Make employee development an integral part of your business strategy.
  2. Learn how to praise: 
    Ms. Dweck gives some great advice that I support which you can immediately implement. Change what you praise your kids and employees for. When they do something hard, praise them for that. When they stick with a project regardless of the outcome, praise them for their commitment. Praise them for the effort not the outcome. Instead of praising for a job well done or a brilliant performance or a great idea, praise them for taking initiative. Ms Dweck even says, tongue in cheek, “praise them for not needing constant praise.”
  3. Coach & Mentor: 
    Develop coaching and mentoring programs that focus on soft as well and hard skills. Have a deliberate leadership development program that identifies and advances high potential employees.
  4. Fail forward: 
    Create an environment where people have enough freedom to learn by trial and error. Encourage employees to take initiative and take risks within reasonable limits. Mistakes can accelerate learning.
  5. Increase conflict: 
    Learning how to normalize conflict and disagreement. With the proper training, managers can learn how to turn conflict into a positive tool for the organization. It will help employees learn to constructively give feedback and benefit from disagreement. Building these conflict muscles will help develop this praised generation and consequently, help older generations make better decisions and be more engaged and productive.

The solution takes persistence and commitment. Your efforts can yield great benefits. Despite some of the negative press the “praised generation” gets, they have a great deal to offer and they are the future of your business.

The author Spencer Horn is the President of Spencer Horn Solutions, LLC.

Other topics that may interest you: Magnify Your Reputation; How To Make Yourself Instantly More Valuable;  Leadership Is About Impact Not IntentionWhat Is Innattentional Blindness Costing You?Is The Fundamental Attribution Error Destroying Your Team?Cure For The CEO DiseaseWhen Being Too Smart Hurts You

How To Make Yourself Instantly More Valuable

The current unemployment rate in the U.S. is 4.2%, 6.2% in Canada, 4.3% in the U.K., and 5.5% in Australia. Employment is considered to be at “full-employment” when the unemployment rate is at 6%. At this level, most people who want to work, have a job. At 4.2% unemployment in the U.S., companies are struggling to fill open positions with the best candidates. It is common practice for companies to poach the best talent from the competition. Making yourself valuable to your current employer may also attract the attention of other employers. Your ability to communicate effectively will give you options. If you are not currently satisfied with your work environment, learning to communicate with power and influence can help you interview more effectively and improve your upward mobility.

Communicate With Power & Influence

Learning the art of communicating with power and influence will pay big dividends in your career and life. Much of what you as a leader, manager, or project manager do requires the support of your teams, and support from cross-functional teams. In today’s workplace there is a premium on collaboration. Managers that can do it well will find their services in greater demand and their responsibility and earning power increasing. Communicating with power and influence can help you advance in your career, earn more money, effectively navigate conflict, and get buy-in for your ideas.

I graduated with a master’s degree in economics in 1992. I remember having little initial success in my job hunt. As I felt less and less confident, it hurt my chances for several opportunities. I remember interviewing with Mark, the Vice President of the International Division of Franklin Covey. He asked me how much I was worth. I was so beat up I said the minimum I would take was $30,000/yr. He said if I was not worth $100k why would he hire me? If I had learned to speak more powerfully and feel more confident in the moment, the outcome might have been different. Instead, I actually started to cry in the interview. Mark had compassion on me and encouraged me. Though I never worked for the company, we became friends and we are still in touch 25 years later.

After this experience, I was hired by an international public company and I soon became the vice president of operations. As part of the hiring process, I was taken on a trip together with my wife to see the site of a future project development. My experience is that my behavior and ability to communicate was under the microscope. With my wife by my side my confidence was high. When the CEO trusted that I had the character and qualities necessary secure the support of the shareholders, I was offered the job.

Trust Me, This Is Important

Harvard psychologist Amy Cuddy, says that when people meet you they instantly judge if they can 1. trust and 2. respect you. Psychologists describe these two factors as warmth and competence. While most business professionals and certainly job seekers believe respect and competence rule, Ms. Cuddy argues that trust must come first. Of course competence is a prerequisite for any job. Let’s call it a ‘pay to play’ or threshold requirement. If we are not trusted, we may never have the opportunity to demonstrate our competence. It is not just what we do and say that matters, but how we do it and how we say it that matters today. It is not merely style over substance. Substance is required. But substance with no style is often a non-starter. To emphasize this point, HR.com reports that 90% of companies hire for skill, yet 90% fire for behavior. So hiring mangers are getting wiser, your style, your brand, and how you engender trust matters.

Enhance Your Brand

Your brand and how you engender trust are influenced by your communication style. Some people are naturally assertive and controlling. Others are encouraging motivators who appreciate recognition. Some are naturally supportive and avoid confrontation. Finally, some prefer accuracy and rules and have a need to be correct in everything they do and say. Knowing your natural communication style will help you manage your brand. Armed with the knowledge of your natural tendencies, you can begin to enhance your natural style for improved results.

I eventually became a CEO of leadership training development company. Over the years I developed a reputation or ‘brand’ as a manager. I was most interested in people doing what I wanted them to do. To be sure, I wanted their buy-in, but if I didn’t get it I would bulldoze them. This also showed up at home with my kids. I was more focused on the task than on connection. I was not getting the results I wanted. I decided to change my brand. I worked hard at changing my natural style to become more empowering and motivating. I worked with coaches and mentors to help me improve. I have become a personal and executive coach. My experiences have been a powerful catalyst in my life and the life of my clients.

You May Be Creating Your Own Problems

In the workplace, it is common for managers to create problems with their employees based on their individual communication and leadership styles. One way managers create their own problems is by controlling employee behavior instead empowering them to solve their own problems. When we have problems with our employees, what do we usually do? Tell them to fix it. Sometimes we tell them how to fix it. Usually how we would fix it. The problem with that approach is if they are not fully in agreement with your idea and it doesn’t work, they blame you!

Take the first step to understand and improve your communication style. Find an effective behavioral survey. I have used many and I recommend the ProScan for accuracy. Take the survey here and schedule a brief initial consultation today! This awareness will instantly make you more valuable. Armed with this information you will be able to immediately make adjustments to enhance your natural communication style.

Improving you are ability to communicate with power and influence has many components. This is just the first article of many on the topic.

Related topics: How To Make a Stronger ImpressionLeadership Is About Impact Not Intention, What Is Innattentional Blindness Costing You? How Asking Questions Strengthens Your TeamWhen Being Too Smart Hurts You,

The Author, Spencer Horn is the President of Spencer Horn Solutions, LLC

How Asking Questions Strengthens Your Team

Effective Questions Help You Motivate, Coach, Mentor, Challenge, Engage, Discover, Understand and Improve

So often leaders feel they need to tell their employees what to do and answer all their questions. This can cause them to miss valuable opportunities to help teach and develop their people. By asking your people to come up with their own solutions, you let them struggle which causes greater learning and learning retention.  By asking questions and for input in meetings and on proposed initiatives, you get great feedback which may improve outcomes and avoid mistakes. You also increase engagement. Telling people what to do causes them to be less engaged. If what you tell them does not work and they are not bought in, they blame the leader instead of taking ownership.  Asking questions helps reduce emotions during conflict and challenging conversations by engaging the logic center of your brain. Learning the art of effective open ended questioning will help you be a more effective leader. Take time to learn this skill today!

Another really effective tool for getting the information you need is “help me understand…” or “please give me a specific example…” You can ask about thought process, how confident some is about a decision, how they made a decision, or why they took a specific action, etc. This is especially helpful when you are frustrated with someone and you want to ask “why did you do that?” Instead, take a calm and curious approach. You may find the the decision or action was exactly what was called for and you will maintain a professionalism the ensures the confidence and trust of your team.

Act As If…Today!!!

Experience the fulfillment and happiness of achieving your future goals, your new year’s resolutions TODAY!

Over the years I have learned a principle of success called “act as if”. Believe, think, act, dress, talk and feel like someone who has already achieved success. The idea is to begin to program your subconscious to find ways to help you achieve the success or goals you desire. William James considered by some to be the father of psychology said, “If you want a quality, act as if you have it.” The famous Jack Canfield writes about this principle in his book “The Success Principles”.

It is fascinating how powerful our thoughts are. I heard of a study that looked at why college students drink. Several students reported they drank so they could be more sociable, outgoing and fun. They thought the alcohol helped them to achieve these goals. The experiment divided students into two groups, one with alcohol and the other group were told they were getting alcohol when in fact the drinks where non-alcoholic. The first group with alcohol behaved how you might expect at a college party. The second group, surprisingly, behaved very much the same. Participants laughed and socialized and even behaved as if they were inebriated. The point is; they did not need the alcohol to be outgoing, fun and sociable. They just needed to think they were those things and they were.

If you want to get a promotion at work, start behaving in a way expected of those in the desired position. This will make it easier for management to believe you have the ability to do the job and may help you get the promotion. If you want to lose weight, behave like people who are healthier. If you see yourself as healthy, you will put down the doughnuts and begin eating better and exercising more. As a result, you will lose weight and be healthier. Visualize the success you desire and begin behaving today as if you had achieved the success.

Wayne Dyer wrote a book called, “You’ll See It When You Believe It”. Do you believe this or do you believe the more common maxim, “I’ll believe it when I see it”? If you prefer the scientific method to a principle of faith, consider how many people successful in business, sports, or life believed they would achieve before the evidence of that success appeared. Muhammad Ali said, “I am the greatest. I said that before I even knew I was.”

Perhaps you want more scientific proof that faith works. Within two decades of Einstein discovering his theory of relativity, Dutch physicists Neils Bohr and Werner Heisenberg made a similarly profound discovery. The units that make up the atom act in a much unexpected way. The mere act of observing atomic particles influenced the way they behaved. Meaning our thoughts influence matter. Thought is what the universe is made of. Matter and energy are two of the forms that thought takes. Everything in the world is made of Atoms. Atoms are made of energy. Energy is made out of thought. This has enormous implications for the power of your thoughts. Your thoughts determine your results in business and in your personal life. Napoleon Hill says “thoughts are things.”

The Heisenberg principle has been applied in psychology. We know that just observing people in test groups influences the outcome of the experiment. You probably behave differently when your boss is watching or your employees behave different when you are watching.

Acting as if, does not mean you have all the answers or know everything you want to know. It means you believe you will know in the future. Several years ago I was consulting for Larry Miller Theater’s in Salt Lake City. I was working for the late, highly successful businessman Larry Miller. He developed one of the largest car dealership operations in the country. He owned the Utah Jazz NBA team and other businesses. My office was right next to the Utah Jazz offices. I was hired to help provide expertise on the IMAX theater Larry was building at his Megaplex development in Sandy, Utah. This was a new venture for him at the time. Larry was very financially successful. I was a consultant with no such wealth. Despite our financial disparity, Larry wanted to learn everything he could from me.

I love the quote, “When you come to a point you have no need to impress anybody, your freedom will begin.” Larry did not need to impress me. He wanted to learn from me, which I believe helped him have more success in his venture. The characteristics exhibited by Larry did not begin when he was successful. They started before and continued on after.

Act as if you are already successful and you will see success come to you. Here are some of the behaviors successful people I know demonstrate. I will be working hard to “Act as if”, with these suggestions in 2016, WILL YOU?

  1. Acknowledge other people’s ideas and contribution:

    Successful people are confident enough to not be threatened by brilliant contributions of others. Always look to lift others up. This in no way will hold you back. Celebrate others successes. Recognizing others good work and contribution builds trust and respect. This will make it easier to get through tough times with team members it will also help them listen when you have to correct or discipline them.

  2. Apologize for offenses and mistakes quickly:

    Be willing to admit when you make mistakes. No one is perfect. Even the most successful leaders make mistakes. Hiding your mistakes will only make things worse. If you have caused offense, address the situation as soon as possible. You want as much help as possible on the way to your goals. Unfortunately, we are often our own biggest stumbling block. Showing humility will get you back on track faster than ignoring or covering up.

  3. Listen:

    When you are talking, you are not learning.

  4. Speak well of others:

    If you truly do not like someone, take advice from Abraham Lincoln who said, “I don’t like that person. I must get to know them better.” You cannot lift yourself by tearing others down.

  5. Be honest:

    The most successful people I know have high levels of integrity. Always tell the truth. This does not mean we have to be harsh and critical as some popular politicians of our day. I have the most respect for successful people who tell it like it is with dignity and respect.

  6. Ask questions:

    This is one of the fastest ways to success. It requires you to think and listen, two habits of highly successful people. Click here to learn more about this.

  7. Be interested:

    Care about others. Most people are not successful by themselves. They mostly receive the help, mentorship, labor, effort and support of others. Show you care about others and they just might be willing to help you more.

  8. Be in the moment:

    Enjoy today while you are striving for future success. I have heard people say, “never be satisfied”. I believe a better approach is to be constantly improving. Too many of us miss the benefits of being happy with who we are and where we are today. A fear of complacency may be fueling this. Remember successful people, from our perspective, have arrived. They enjoy the fruits of their success. They also enjoyed it along the way. If your eye is always looking to the horizon, you never arrive. Worse, you miss what is happening in your life now. Enjoying today is not complacency. By all means, strive. Just remember to enjoy the ride.

Waiting until you are successful to demonstrate these behaviors will slow your efforts to achieve them. Start today. Act as if. Enjoy the ride!

The author Spencer Horn is President of Spencer Horn Solutions, LLC. You may also enjoy these additional articles: “The Help You Need To Achieve Your Resolutions”, “The Power of Accountability”, “Silence Your Saboteur”

Silence Your Saboteur!

Learn How We Derail Our Goals And Steps To Get Back On Track

Several years ago I had the opportunity to work with a personal coach. I learned how I (and others) self-sabotage when working towards our goals. In my initial meetings through various processes, my coach discovered my values and goals in several areas of my life. Subsequently, I would meet with her weekly on the telephone and discuss how I was doing in my business and in my personal life. I would report on my progress toward achieving my various goals. Through this process, I discovered a saboteur that would show up from time to time and stop or slow my progress towards my goals. This saboteur was no foreign or domestic terrorist. This saboteur was grown much closer to home.

I had declared I really wanted to achieve certain financial goals. When I didn’t achieve these goals as expected, I would become frustrated. This caused me to push harder to achieve my goal. You might be thinking, “bravo Spencer, push on!” What I found was the harder I pushed the further I would get from my goal. I would become cranky and curt with co-workers and loved ones. In these moments, my way of being was blocking me from achieving my goals. My coach asked me to give my sabotaging behavior a name so I could recognize it when it showed up.

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Captain Insano

The purpose of this exercise was to help me identify my saboteur. I worked to understand what my saboteur would sound like when he talked. I identified his fears and more importantly, his values. I needed to understand how the saboteur’s values would hijack and terrorize my declared values for his values. The name I gave my saboteur was Captain Insano, made famous by Adam Sandler’s “Water Boy”. In the movie, Captain Insano is a wrestler who the Water Boy idolizes. He offers his services to Captain Insano through a nationally televised fan show. When captain Insano learns the Water Boy is 31 years old, he maniacally laughs at him in front of the TV audience. In this moment his vulnerability is exposed, and his hopes and dreams of working with his idol have been sabotaged.Block What you think

After this original inspiration for the name of my saboteur, I learned that the Urban Dictionary defines “Captain Insano” as an individual who may or may not be at fault for their habitual stupidity due to their bi-polar nature and lack of general common sense. My saboteur would show up at vulnerable times and stop me in my tracks. Many of us construct saboteurs as a self-protection mechanism. Most often they protect us in an awkward way. They will say to us, “stay where you are at, it is more comfortable here!” “It is okay to be mediocre because not as many demands and expectations are made of you!” In a relationship, a saboteur might tell us to avoid taking a chance so we won’t get hurt.

When I declared I wanted to write a book. Captain Insano showed up and asks, “what have you got to say that people want read?” He convinces me I am neither interesting nor unique. When I became CEO of a company that had been struggling, I would hear Captain Insano tell me the fight I was experiencing was not one I could win. He said I should just give up and not put myself through unnecessary pain and misery. He told me I deserved to be successful and perhaps that could be achieved elsewhere. He justified for me why it was okay to give up and give in. If you are like me and want to achieve your goals, it is time to stop the saboteur inside your head for good.

Steps to defeat your merciless saboteur:

  1. Identify your saboteur:

    Notice when you feel frustrated, angry, sarcastic, dismissive, afraid, unmotivated or upset. Your specific block to success could be fear of failure, fear of success, conflict avoidance, verbally attacking others, steamrolling others, need to be right, focus on problems, inability to say no, controlling, inflexible, have to work too hard, need to be liked, fear of embarrassment, fear of rejection, overly skeptical, overly agreeable, analysis paralysis, critical, procrastination and many more. Consider asking someone you trust for help identifying your self-sabotaging behaviors.

  2. Name your saboteur:

    Notice what is happening when the above negative feelings arise. Begin to understand what situations give your saboteur power. Recognizing that you are recognizing will help you regain control of your thoughts and behaviors. Naming your saboteur will help you to not take yourself so seriously and become more objective about your behavior.

  3. Focus on the outcomes of success you have declared:

    When you hear the saboteur talking negatively in your ear, Block focus-on-where-you-want-to-go-not-on-what-you-fearstate the outcome you desire. For example, when Captain Insano tells me no one wants to read or hear what I want to say, I tell myself “people are interested in what I have to say. I have ability to influence people to achieve positive results.” As I focus on these positive statements, I hear the saboteur less and I begin to program my subconscious thoughts to start supporting my goals declared by my conscious thoughts.Block celebrate-what-youve-accomplished-but-raise-the-bar-a-little-higher-each-time-you-succeed-mia-hamm

  4. Celebrate your progress:

    Recognize that you are making improvement. If your saboteur is strong, understand it will take time to defeat and be kind to yourself. You may have years of practice listening to your saboteur. Avoid letting your saboteur talk bad about you. When you start to notice any improvement, it is okay to cheer yourself on. Gain confidence with each small victory and keep moving forward, even after a challenging time where you may have taken a step or two back to your old habits.

  5. Get out of your comfort zone:

    Look for opportunities to get outside of your comfort zone. This is where you will learn new empowering behaviors. Recognize the conversations with your saboteur are designed to keep you in your comfort zone. When that happens, you will not move towards your goals. Do something uncomfortable everyday. Call a new prospect, ask for help that you need, get up and give a presentation, etc.

  6. Breathe:

    When you are frustrated upset or angry, often during these moments you are not breathing effectively and the lack of oxygen encourages your saboteur. Slow down and breath. Oxygen helps Captain Insano fall asleep.

As I have gotten control of my saboteur, my results have dramatically improved. He still shows up from time to time. I am more equipped to deal with him. As a result, I feel much happier and more confident.

Start now to defeat your saboteur. Achieve the success you deserve! If you feel you are getting stuck, work with an expert who can help you, do it today! Remember…Block insanoThe author Spencer Horn, is President of Spencer Horn Solutions, LLC. You may also enjoy these additional articles: “The Help You Need To Achieve Your Resolutions”,“The Power of Accountability;” “Act As If Today”

Cure For The CEO Disease

4 Steps To Overcome CEO Behaviors That Erode Culture

Do you know a CEO or top executive that is unaware of their impact or overestimates their abilities? Leaders who are out of touch with the truth about how they “show up” is all too common. This phenomenon is what Daniel Goleman calls the “CEO disease”. Goleman reports…”the higher up the ladder a leader climbs, the less accurate his self-assessment is likely to be.” (Primal Leadership, Pg. 92, Daniel Goleman (2002)).  The problem is that as a leader climbs the organization, the less feedback he or she receives. According to James Conway and Allen Huffcutt, who analyzed 177 separate studies that assessed more than 28,000 managers, found these managers were not receiving consistent feedback on their performance. The lack of feedback problem is reported to be more acute for leaders who are women or belong to a minority. (See Peggy Stuart, “What Does the Glass Ceiling Cost You?” Personnel Journal 71, no. 11 (1992): 70-80).

The predominance of the CEO disease has a large negative impact on cultures of businesses all over the world. When leaders drive negative emotions within their organization, they erode the foundation of a culture that enables people to excel. Leaders who are aware of their impact and work to drive positive emotions will conversely strengthen the culture that enables people to excel.

Four steps to cure the CEO disease:

  1. Recognize That You Can Change:

    Many leaders have the mistaken opinion that they need to be accepted for who they are, because after years of habits and behavior they can’t change. The latest neuroscience has destroyed the myth that we can’t change. We maintain neuroplasticity until we die, meaning, we can make changes to how we think and behave. American author and futurist, Alvin Toffler, says “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.”

  2. Create A Safe Environment:

    Create an environment where it is safe to give and receive feedback. Some people fail to give feedback because they fear punishment or the leader’s wrath if they dissent. Some only give positive feedback because they do not want to be labeled negative or going against the party line. Some are afraid to give feedback because they don’t want to upset others or hurt their feelings. By creating this environment, CEO’s and managers will get a more accurate finger on the pulse of their organization. Understand that all feedback you receive is subjective. Each leader gets to determine what to do with the feedback they receive. Knowing what people really think is always better than ignorance.

  3. Increase Self-Awareness:

    Be willing to take a 100% honest look at yourself. Many executives work with coaches to improve their self-awareness. Consider participating in a 360 review. This can provide a valuable roadmap for behavior change. Work with great training and development organizations who will provide you with a safe environment to strengthen your leadership competencies. These environments should push you out of your comfort zone to learn and grow. When we are out of comfort zone, our most challenging leadership behaviors surface and a skilled facilitator will help accelerate awareness and behavior change.

  4. Persist:

    Recognize the process of becoming an effective leader is a lifelong pursuit. Even the most effective leaders recognize they can make improvements. For the best leaders, making minor adjustments and behavior improvements sets a powerful example for the team and will pay dividends on the emotional and cultural health of the organization which will translate to better financial results.

For more information on how to cure your CEO disease, call Spencer Horn Solutions today 702-807-4698 www.spencerhornsolutions.com

Change Your Altitude

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Change Your Altitude!

Imagine flying in a balloon and looking at yourself and your situation from a higher altitude.

An intelligent and motivated executive may be negatively impacting their co-workers without realizing it. A small business owner may have a vision of what is possible; they invest countless hours and energy to achieve their vision, along the way that vision may get clouded in the din of day to day operations. In both cases, a different perspective can be very effective.

This lack of clarity may cause the impact of your actions to not be aligned with your intentions. According to a 2010 study, “senior leader reputation can drive employee commitment by as much as 41%.”

In these cases it is helpful to partner with someone who can help us see more clearly.  A trusted adviser or coach can work with you to change your perspective. Executive coaches use a process to help you take an elevated view of things. A skilled coach can help you see with your mind’s eye, your interactions at work or in your personal life. With practice you will be able to adjust your approach to bring your behavior in alignment with your intentions.

In addition to working with a coach there are others ways to change the altitude of your perspective. One highly effective way to get an elevated view of your reputation and to see things more clearly is through a 360 evaluation. This formal process allows you to compare your perspective of your reputation and compare it to up 16 other people. You may choose from among direct reports, peers, family members and more.

A less formal method of seeing yourself and your situations more clearly is from trusted and honest advisers. Work with people who know you well and ask them to lend their unbiased feedback.

Executives will benefit from taking time to gauge the impact they are having within the organization. Working with a coach or trusted adviser will provide the change in altitude necessary improve your results and will help you be more effective in whatever role you are in.