Is being too smart getting in your way of being more effective as a leader?
In his article “Leadership that Gets Results” (Harvard Business Review, March-April, 2000), Daniel Goleman reported on studies, which rated emotional intelligence as a predictor of success in business as more significant than intelligence and technical skill. He states, “New research suggests that the most effective executives use a collection of distinct leadership styles—each in the right measure, at just the right time. Such flexibility is tough to put into action, but it pays off in performance. And better yet, it can be learned.”
Do you know someone who was a good employee who was promoted to a supervisor or manager and failed at that position? Think about why they were not successful. Typically it is because they lack the skills required to manage people which are different from the skills required to manage a task. How well do you balance your tasks and the people you manage or report to? Balancing tasks and relationships requires emotional intelligence. Our knowledge and technical skill can only take us so far. It is usually what gets us hired. However, it is our emotional intelligence that gets us promoted or fired.
Most of us understand that emotional intelligence is important. We have heard of it, yet just knowing about emotional intelligence does not make us emotionally intelligent. Talent Smart surveyed 500,000 people around the world about their emotional intelligence in business. Only 36% were able to identify their emotions as they happened. This means, most of us are controlled by emotions and are unaware of how to handle them effectively. Perhaps you have worked with some of them, perhaps you are one of them.
Why do so many have low emotional intelligence? I believe it is because we are conditioned to be right. We judge ourselves by how right we are or how smart we are. We are rewarded for being smart, for having the correct answer. Relying only on intelligence and wanting to be right might work if we all worked alone and never with a team. As a leader, how do you get things done? You get things done through other people’s efforts. You must be aware of how to accomplish goals by creating engagement and teamwork.
There is nothing wrong with intelligence unless it is getting in your way from being an effective leader. The research suggests, the smarter you are, the less effective you may be in a leadership role when you are unaware of the impact of your emotions. It does not matter how smart we are when our emotions take over. Author Malcom Gladwell argues dedication and practice opposed to raw intelligence are the most crucial determinants of success. If you want to improve as a leader, please read, “Cure For The CEO Disease” Remember, unlike IQ, EQ can be learned.